User Experience Specialist

State: NT

Department: Power and Water Corporation

Position: Band 3 Administrative Corporate Services

Employment type: Fixed (Temporary) - Full Time

Location: Darwin

Salary: Remuneration Package $141,070 - $170,631 (including salary $124,487 - $150,887)

Closing date: Mon Jun 29 2026

This User Experience role is focused on enhancing the overall customer experience by designing, delivering, and maintaining consistent, user-friendly experiences across Power and Water digital channels. The role involves leveraging customer research and data to uncover actionable insights, contributing to strategic planning and definition, including the development of personas and journey maps, and driving continuous improvement across digital platforms, processes, and user engagement aligned with Power & Water brand, strategies, and customer expectations.