Manager Customer Service Centre Closing Soon

State: QLD

Department: Department of Customer Services Open Data and Small and Family Business

Position: AO6

Employment type: Permanent Flexible full-time

Location: Brisbane - North

Salary: - $120034 - $128429 (yearly)- $4600.90 - $4922.70 (fortnightly)

Closing date: Fri Jun 12 2026

The Service Centre Operations team within the Department of Customer Services, Open Data and Small and Family Business delivers essential frontline government services to Queenslanders across face-to-face, online and phone channels, including driver licensing and vehicle registration. As a key member of the SEQ North network, you will lead and support staff to deliver consistent, high-quality customer experiences, uphold service delivery standards, and advocate for customers. You will contribute to a positive team culture and drive continuous improvement through innovation, collaboration, and a strong commitment to public service values.