Client Information Officer

State: QLD

Department: Legal Aid

Position: AO3

Employment type: Fixed Term Temporary Flexible-full-time,Flexible-part-time

Location: Brisbane Inner City

Salary: Check details

Closing date: Sun May 17 2026

This role is a great opportunity for a customer service professional to work in a statewide inbound call centre. Legal Aid Queensland’s Client Information Services helps people navigate the justice system. As a client information officer, you’ll identify legal issues, explain rights and responsibilities, advise on applying for legal aid, and book clients for legal advice. You’ll complete extensive initial training and ongoing development to build your legal and communication skills.