Advisor (Customer Complaints) Closing Soon

State: QLD

Department: Queensland Building and Construction Commission

Position: AO6

Employment type: Fixed Term Temporary Flexible full-time

Location: Flexible

Salary: - $119801 - $127940 (yearly)- $4592.00 - $4904.00 (fortnightly)

Closing date: Mon Apr 13 2026

Step into a high impact Advisor role in the Ministerial and Executive Services team at QBCC, where you'll play a pivotal role in managing and coordinating responses to complex customer complaints within tight timelines. You’ll craft sharp, influential correspondence and briefing notes, and compile polished outputs on behalf of business areas. With strong customer responsiveness at your core, you’ll drive clarity, professionalism and timely outcomes while managing cases and balancing competing priorities. If you thrive on problem solving, delivering quality, and building trusted relationships across teams and government, this role puts you at the centre of meaningful, visible impact.