Senior Advisor Closing Soon

State: QLD

Department: Families Seniors Disability Services and Child Safety

Position: AO6

Employment type: Fixed Term Temporary Flexible full-time

Location: Brisbane Inner City

Salary: - $119802 - $127941 (yearly)- $4592.00 - $4904.00 (fortnightly)

Closing date: Wed Jun 10 2026

As the Senior Advisor, your primary role will be to provide strategic oversight and coordination of statewide Disability Services Accommodation Support (DSAS) complaints management. You will ensure complaints are addressed promptly, consistently, and in alignment with departmental policies, procedures, and legislative requirements, including NDIS Complaints Standards. In addition, you will provide high-level executive support to your Line Manager and the Manager on service delivery performance and operational governance across DSAS.You will bring high level experience in complaints management, governance, and stakeholder engagement, with a proven ability to coordinate responses to complex or high priority issues. You will act as the central point of contact for DSAS complaints, liaising with internal and external stakeholders to facilitate effective communication and resolution.