Customer Support Officer

State: QLD

Department: Department of Customer Services Open Data and Small and Family Business

Position: AO3

Employment type: Permanent Flexible full-time

Location: Brisbane Inner City

Salary: - $76217 - $84571 (yearly)- $2921.40 - $3762.40 (fortnightly)

Closing date: Tue Sep 22 2026

At the Department of Customer Services, Open Data and Small and Family Business (CDSB), we are dedicated to enhancing customer services for Queenslanders, empowering small and family business owners, and delivering innovative, efficient government services and support. The QSS Customer Support team is the first point of contact for Queensland Government employees, providing essential support across payroll, recruitment, finance, telecommunications, and associated system applications. Operating in a high-volume service centre, our team is committed to delivering exceptional customer service through both phone and online channels. We foster an inclusive workplace culture and will support you to grow and develop in your career while maintaining a healthy work-life balance.