Casual Customer Service Advisor (Cross-Channel)

State: QLD

Department: Department of Customer Services Open Data and Small and Family Business

Position: AO3

Employment type: Casual Flexible

Location: Flexible

Salary: Check details

Closing date: Tue Aug 18 2026

Looking for a role where you can make a real difference to the community every day?Service Centre Operations team and be the friendly, knowledgeable first point of contact for customers accessing essential government services. With multiple positions based in SEQ North Metro available, this role offers variety, interaction and the chance to develop valuable public sector customer service skills. You'll support customers across multiple channels - phone, online and face to face - helping them resolve enquiries, access services and navigate processes with confidence. If you enjoy helping people, working in a supportive team and delivering great service, this could be the opportunity for you!