Customer Service Advisor (Cross-Channel) CLOSED

State: QLD

Department: Department of Customer Services Open Data and Small and Family Business

Position: AO3

Employment type: Fixed Term Temporary Flexible full-time

Location: Brisbane - North,Moreton Bay - North

Salary: - $77354 - $85833 (yearly)- $2965.00 - $3290.00 (fortnightly)

Closing date: Tue Feb 03 2026

Former Customer Services Branch -TMR This position is part of the Department of Customer Services, Open Data and Small and Family Business (CDSB) as part of the recent Machinery-of-Government changes. CDSB is currently in negotiations for a certified agreement to cover all CDSB employees. In the meantime, the TMR Agreement conditions apply to this position. The Carseldine Customer Service team within the Department of Customer Services, Open Data and Small and Family Business provides high-quality, accessible, and efficient services to the local community. As a key member of the team, you will provide a positive customer experience through the delivery of a wide range of products and services to clients through a variety of channels and support the development of customer service functions by piloting initiatives to improve the customer experience.