Customer Support Consultant CLOSED

State: QLD

Department: Public Trust Office

Position: AO3

Employment type: Fixed Term Temporary Flexible-full-time,Flexible-part-time

Location: Flexible

Salary: - $77354 - $85833 (yearly)- $2965 - $3290 (fortnightly)

Closing date: Sat Jan 31 2026

A Customer Support Consultant is responsible for assessing and fulfilling financial management customer needs by applying knowledge, empathy, and professionalism. As the direct point of contact for customers through inbound and outbound calls, you will resolve enquiries for, and make decisions with, customers who do not have the capacity to manage their own financial and legal affairs. Most of this role’s time will be spent on telephone interactions with customers. Other tasks for financial administration customers are also required.